Product analytics

Casamo uses PostHog and Google Analytics by default. They help us understand how people find Casamo, which pages they visit, where searches stop, whether trips complete, and which product interactions need improvement.

Autocapture records interaction types such as clicks and form submissions. Session replay records page text, attributes and entered values without masking. People with access to our PostHog recordings can view that content.

When you sign in, Casamo identifies PostHog events with its internal user ID. Google Analytics receives redacted page paths and limited product outcomes, without Casamo user IDs.

Analytics runs by default and respects your browser’s Do Not Track setting.

If you choose Helpful or Not helpful on a saved trip, PostHog receives that choice, the previous choice if changed, and limited context: internal scan and saved-view identifiers, outcome, source mode and counts. These identifiers also connect listing, provider, comparison and successfully saved decision actions. These named trip events exclude source content, listing URLs, traveler requirements and free-text feedback, and are not sent to Google Analytics. They also respect Global Privacy Control and the analytics SDK’s opt-out state. Your current selection is kept for up to 200 trip views in this tab’s session storage when available.